We partner with the following SMART businesses
We have provided our customers with a sustainable energy solution that enables a seamless, proactive claims experience as well as saving them money. Just another way that we are reliably there for our clients.
Over the past 3 years, we’ve seen a significant improvement in our loss ratio related to geyser claims at the properties where the smart-geyser solution has been installed, and a reduction in resultant damage.
The partnership with Sensor Networks is game-changing and fits in with our service ethos of protecting what matters most to our clients by proactively leveraging our digital platforms.
The day before Christmas, I got a notification telling me that there was a fault with the geyser. I phoned the office to tell them I received the alert and they took it from there. The next day, the plumber arrived to fix the problem. It just happened so quickly. The overall process was much easier than I expected...
I was renovating at home and, without me knowing, the builders did something to the geyser. I received a call about the fault, I didn’t even know about the problem. It was pretty cool, they just came and sorted it out. It just happened. I love having a smart geyser and I’d recommend it to everyone, because they picked up the damage before it became a problem.
I got the smart geyser installed because it was recommended to me. I received the notification that there was something wrong with my geyser and I called the call centre. They were organised, it was superb. I can say that this was a different experience because, I could phone someone and get it sorted out before anything bad happened.
It was like clockwork! I was at work, I got an app notification and an email immediately, and a phone call within minutes. I knew exactly what was going on in my own roof before anyone back home even realised what had happened.